.support-unread{display:inline-flex;align-items:center;justify-content:center;background:#c82a42;color:white!important;min-width:19px;height:19px;padding:0 5px;border-radius:14px;font-size:11px;line-height:1;font-weight:700;vertical-align:middle;flex-shrink:0}.support-unread[hidden],[data-support-chat] [hidden]{display:none!important}.support-chat{display:grid;grid-template-columns:minmax(210px,28%) minmax(0,1fr);gap:18px;align-items:start}.support-chat *{box-sizing:border-box;min-width:0}.support-chat .panel{margin:0;padding:18px}.chat-list-heading,.chat-room-heading,.chat-compose-actions{display:flex;align-items:center;justify-content:space-between;gap:12px}.support-chat h2{margin:0;font-size:18px}.chat-sidebar{max-height:75vh;overflow:auto}.chat-search{display:grid;grid-template-columns:1fr auto;gap:8px;margin:14px 0}.chat-search label{grid-column:1/-1}.chat-search input{width:100%}.chat-list-item{display:grid;gap:7px;padding:14px 8px;border-bottom:1px solid #dce3ef;text-decoration:none;color:#263952}.chat-list-item.current{background:#e9efff;border-radius:10px}.chat-list-item>strong{overflow-wrap:anywhere}.chat-list-item>span{font-size:12px;display:flex;justify-content:space-between;align-items:center}.chat-list-item small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#596780}.chat-room{display:flex;flex-direction:column;gap:12px;max-width:100%}.chat-hint{font-size:12px;color:#53627b;margin:0}.chat-log{height:clamp(230px,43vh,530px);overflow:auto;overscroll-behavior:contain;padding:10px 5px;background:#f4f6fb;border-radius:12px;scrollbar-gutter:stable}.chat-message{width:fit-content;max-width:90%;padding:12px 14px;background:white;border:1px solid #dce5ef;border-radius:14px;margin:0 auto 14px 0;overflow-wrap:anywhere}.chat-message.mine{margin-left:auto;margin-right:0;background:#e6edff;border-color:#bfceef}.chat-message p{white-space:pre-wrap;margin:8px 0 0;line-height:1.7;overflow-wrap:anywhere;word-break:break-word}.chat-message-meta{display:flex;gap:10px;flex-wrap:wrap;align-items:center;font-size:12px;color:#4b5c77}.chat-message-meta time{font-size:11px}.chat-message-meta small{width:100%;font-size:10px}.chat-composer{display:grid!important;gap:8px;width:100%}.chat-composer label{font-size:13px;font-weight:600}.chat-composer textarea{display:block;width:100%;resize:vertical;max-height:260px;min-height:90px;scroll-margin-bottom:100px}.chat-composer input:not([type=hidden]){width:100%}.chat-status{font-size:12px;color:#4b5c77;line-height:1.5;margin:0;overflow-wrap:anywhere}.chat-status.error{color:#aa263f}.chat-compose-actions button{min-width:84px;flex-shrink:0}.chat-pages{display:flex;gap:14px;padding:12px 0 0}.chat-new{align-self:center}.support-chat button{min-height:44px}.support-float .support-unread{margin-left:2px}
@media(max-width:700px){.support-chat{grid-template-columns:minmax(0,1fr);gap:12px}.support-chat .panel{padding:14px}.chat-sidebar{max-height:210px}.chat-list-item{padding:10px 8px}.chat-list-item small{display:none}.chat-log{height:38dvh;min-height:220px;max-height:460px}.chat-composer textarea{min-height:76px;font-size:16px}.chat-room{scroll-margin-top:12px}.chat-message{max-width:95%}.chat-compose-actions{align-items:flex-end}.customer-shell .support-chat{padding-bottom:10px}.chat-search{margin:10px 0}.chat-hint{line-height:1.5}.chat-message-meta{gap:6px}}